Total Business Cap
Big enough to cover all your business needs

Total Business Cap plans bring you a range of aggregated voice and data plans to suit your business needs. Products can include mobile, business phone, mobile data, BlackBerry, broadband and wireless broadband.

Scalability
With Total Business Cap, included value is shared across multiple services, making it easy to manage costs and usage.

Convenience
With Total Business Cap, you will receive a single monthly bill for all of your services.

Flexibility/Customisation
Total Business Cap allows you the flexibility to be able to add and remove services at no additional cost (between 2-200 services, depending on the plan selected).

Simplicity
With Total Business Cap, you only need to manage one simple cap for all of your voice services and one simple cap for all of your data services.

Control
By streamlining multiple services onto one plan, you’ll now be able to easily manage and keep track of them all. Total Business Cap offers the security of knowing you have sufficient included value for the entire fleet. Costs are more easily controlled.

Getting Started

Step 1. Choose your voice plan.

Choose your voice plan according to your fleet size and number of services needed. Voice plans include mobile and business phone (business phone is optional).

Account Level Voice Rate Plans
  Monthly Fee Service Range Included Value
Optus to Anyone#
Included Value
Optus to Fleet*
Equipment
Credit 24 months^
Equipment
Credit 12 months^
Min
cost over
24 months
Min
cost over
12 months
M
I
C
R
O
$149 2 to 3 $600 $600 $1,200 $480 $3,576 $1,788
$199 2 to 5 $700 $700 $1,600 $640 $4,776 $2,388
S
M
A
L
L
$299 2 to 7 $1,000 $1,000 $1,750 $700 $7,176 $3,588
$399 2 to 9 $1,500 $1,500 $2,250 $900 $9,576 $4,788
$499 2 to 12 $2,000 $2,000 $3,000 $1,200 $11,976 $5,988
$599 2 to 15 $2,500 $2,500 $3,750 $1,500 $14,376 $7,188
$699 2 to 18 $3,000 $3,000 $4,140 $1,656 $16,776 $8,388
$799 2 to 22 $3,700 $3,700 $5,060 $2,024 $19,176 $9,588
$899 2 to 25 $4,200 $4,200 $5,750 $2,300 $21,576 $10,788
$999 2 to 30 $5,100 $5,100 $6,000 $2,400 $23,976 $11,988
M
E
D
I
U
M
$1,599 2 to 40 $9,900 $9,900 $8,800 $3,520 $38,376 $19,188
$2,099 2 to 50 $14,100 $14,100 $11,000 $4,400 $50,376 $25,188
$2,499 2 to 60 $15,300 $15,300 $12,600 $5,040 $59,976 $29,988
$3,299 2 to 80 $17,700 $17,700 $16,800 $6,720 $79,176 $39,588
$4,299 2 to 100 $22,700 $22,700 $20,000 $8,000 $103,176 $51,588
$5,299 2 to 125 $27,700 $27,700 $25,000 $10,000 $127,176 $63,588
$6,299 2 to 150 $32,700 $32,700 $30,000 $12,000 $151,176 $75,588
$8,199 2 to 200 $42,200 $42,200 $40,000 $16,000 $196,776 $98,388

All Mobile customers can nominate 5 Optus fixed line numbers and receive unlimited/untimed calls to those numbers.

#Optus to Anyone included call types:

(when calling from your mobile)

  • National voice calls
  • National video calls
  • National SMS
  • International SMS
  • National MMS
  • Push to Talk
  • VoiceMail
  • Mobile to mobile diversions
  • 13/1300 and 1800 numbers

(when calling from your business phone)

  • Local calls
  • National calls
  • Calls to Australian Mobiles
 

*Optus to Fleet included call types:

(when calling from your mobile)

  • National voice calls
  • National video calls
  • National SMS
  • National MMS

^Choose either a 12 month or 24 month contract length and receive an equipment credit to purchase selected Optus equipment.

Mobile Rates
Per 30 secs 40/30 secs
Flagfall per call 0c
Voicemail Deposits 0c , Retrievals 30c per 30 secs
SMS 25c
MMS 50c
 
Business Phone Rates
Access per line $20/month
Local calls per call 30c
National calls 30c/30 secs
Calls to mobiles 30c/30 secs
Flagfall per call 20c
View Terms & Conditions


Total Business Voice Cap (TBV CAP)
Cancellation fees apply if you cancel your service prior to the end of your contract term. See full terms and conditions for details of the fees applicable. Offer cannot be combined with other offers or rewards unless stated. For technical and commercial reasons not all locations can receive Optus services. You must connect a minimum of 2 services and may connect up to the maximum number of services permitted for that TBVCAP at any time. Any unused included value does not rollover into the next month. For TBVCAP Optus Digital Mobile customers, pay the first minimum ‘Cap Plan’ amount worth of standard national voice calls, standard national SMS and MMS, International SMS, standard national video calls, VoiceMail, PTT, national mobile to mobile diversions and calls to 13/1300 and 1800 numbers each monthly billing period and you will receive a set amount of ‘Optus to Fleet’ value and ‘Optus to Anyone’ value per month. You will pay the minimum cap amount per month even if you do not make calls to that value, after which standard rates of your plan will apply. For the part month, you will pay only part of the minimum cap amount and you will also receive only part of the ‘Optus to Fleet’ value and ‘Optus to Anyone’ value. For TBVCAP Business Phone service customers, pay the first minimum ‘Cap Plan’ amount worth of standard national voice calls, standard local calls and standard calls to Australian GSM Mobile services each monthly billing period. You will pay the minimum cap amount per month even if you do not make calls to that value, after which standard rates of your plan will apply. All calls made from a TBVCAP Business Phone service will be included in your allocated ‘Optus to Anyone’ value. For the part month, you will pay only part of the minimum cap amount and you will also receive only part of the ‘Optus to Anyone’ value. #Optus to Anyone value includes standard national voice calls, standard national SMS and MMS, International SMS, standard national video calls, VoiceMail, PTT, national mobile to mobile diversions and calls to 13/1300 and 1800 numbers made from the TBVCAP Optus Digital Mobile service. All calls made from a TBVCAP Business Phone service will be included in your allocated Optus to Anyone value. Optus to Anyone’ value includes standard national voice calls, standard local calls and standard calls to Australian GSM Mobile services made from the TBVCAP Business Phone service. ‘Optus to Anyone’ value excludes international calls, 19XX calls, calls to Satellite phones, Directory Assistance, Operator Service calls, Voicemail subscription and retrievals and calls made over another carrier’s network (e.g using an override code). Standard rates apply to these call types. If you exceed your Optus to Anyone value in any one billing period, standard rates of your plan will apply for calls. *Optus to Fleet value includes standard national voice calls, standard national video calls and standard national SMS and MMS made from the TBVCAP Optus Digital Mobile service to another TBVCAP Optus Digital Mobile service that is on the same TBCAP billing account. If you exceed your Optus to Fleet in any one billing period, standard rates of your plan will apply for calls and messages unless you have included value remaining in the ‘Optus to Anyone’ value bucket. Standard rates of your plan apply for any call and message types that are not included as part of your plan’s included value. ‘Optus to Fleet’ value and ‘Optus to Anyone’ value excludes 124 YES (937), International Voice Calls, International Roaming, International MMS, International Video Calling, International diversions, Optus Zoo Browsing, Optus Zoo Downloads, Content Packs (unless specified in promotions), Mobile Internet usage, Mobile IM – Instant Messaging, TrueLocal usage, Directory Assistance, Premium SMS and MMS, VOIP services and usage and 19XX services. If you exceed your ‘Optus to Anyone’ value in any one billing period, standard rates of your plan will apply for calls and messages. ^Equipment credit may only be used to purchase handsets and devices from the pre-defined Total Business Cap equipment list. Cannot be redeemed for cash, cheque, used towards your call charges or used to offset a cancellation fee, change of plan fee, installation fee or connection fee. TBVCAP voice service equipment credit is only available for mobile hardware. Once the equipment credit has been used, any remaining equipment charges will appear as a charge on your next bill up to a maximum of $500. Hardware purchased in excess of $500 over and above the TBVCAP equipment credit amount must be purchased outright separate from the TBVCAP equipment credit.

Step 2. Choose your data plan.

Choose your data plan from below depending on your fleet size. You can connect your business to the internet from the office or on the go. Choose from Business Broadband, Optus Wireless Broadband and/or Optus Mobile Data for accessing the internet wherever you are.

Account Level Data Rate Plans
Service Range Maximum OWB users Monthly Fee Standard Included Value to spend on data Equipment Credit 24Mth Equipment Credit 12Mth Min cost over 24 months Min cost over 12 months
2 to 4 2 $60 2GB $200 $80 $1,440 $720
2 to 8 4 $100 4GB $400 $160 $2,400 $1,200
2 to 12 6 $150 6GB $600 $240 $3,600 $1,800
2 to 16 8 $200 8GB $800 $320 $4,800 $2,400
2 to 24 12 $300 12GB $1,200 $480 $7,200 $3,600
2 to 32 16 $400 16GB $1,600 $640 $9,600 $4,800
2 to 40 20 $500 20GB $2,000 $800 $12,000 $6,000
2 to 50 25 $600 25GB $2,500 $1,000 $14,400 $7,200
2 to 60 30 $700 30GB $3,000 $1,200 $16,800 $8,400
2 to 80 40 $1000 40GB $4,000 $1,600 $24,000 $12,000
2 to 100 50 $1,200 50GB $5,000 $2,000 $28,800 $14,400
2 to 150 75 $1,900 75GB $7,500 $3,000 $45,600 $22,800
2 to 200 100 $2,500 100GB $10,000 $4,000 $60,000 $30,000
View Terms & Conditions


Total Business Data Cap (TBDCAP)
Cancellation fees apply if you cancel your service prior to the end of your contract term. See full terms and conditions on pages 4 and 5 for details of the fees applicable. Offer cannot be combined with other offers or rewards unless stated. For technical and commercial reasons not all locations can receive Optus services. You must connect a minimum of 2 services and may connect up to the maximum number of services permitted for that TBDCAP at any time. Any unused included value does not rollover into the next month. #Data usage will be counted in kilobytes, where 1024KB = 1MB and includes both uploads and downloads. If you exceed your plans included monthly data allowance, excess usage will be charged at $0.15 per MB or part thereof. International roaming usage is not included in your data limit, additional charges apply. Optus Wireless Broadband (OWB): OWB is available in areas covered by the Optus mobile dual band and GSM network, subject to network availability. Refer to optus.com.au/coverage for full coverage details. ‘yes’ Coverage Commitment applies and is only available at the nominated service address. ^Equipment credit may only be used to purchase handsets and devices from the pre-defined Total Business Cap equipment list. Cannot be redeemed for cash, cheque, used towards your call charges or used to offset a cancellation fee, change of plan fee, installation fee or connection fee. Once the equipment credit has been used, any remaining equipment charges will appear as a charge on your next bill up to a maximum of $500. Hardware purchased in excess of $500 over and above the TBDCAP equipment credit amount must be purchased outright separate from the TBDCAP equipment credit. See page 4 and 5 for full terms and conditions.

Step 3. Choose your optional extras. Additional Data Bolt-On.

If your business needs more data you can increase the included data of the above plans by adding on one of these data Bolt-ons.

Data Bolt-on
1GB Data Bolt-On $25
5GB Data Bolt-On $120
10GB Data Bolt-On $230

Unlimited VoiceMail Bolt-On.

Receive unlimited VoiceMail for the mobile services on your account with a VoiceMail Bolt-on.

Unlimited VoiceMail Bolt-on
Max Users 2 to 3 2 to 5 2 to 7 2 to 9 2 to 12 2 to 15 2 to 18 2 to 22 2 to 25
Monthly Access $25 $25 $25 $50 $50 $50 $75 $75 $75
 
Max Users 2 to 30 2 to 40 2 to 50 2 to 60 2 to 80 2 to 100 2 to 125 2 to 150 2 to 200
Monthly Access $125 $125 $150 $250 $250 $250 $450 $450 $450

Unlimited Optus to Fleet Bolt-On.

Receive unlimited mobile fleet calls with an Optus to Fleet Bolt-on.

Unlimited Optus to Fleet Bolt-on
Max Users 2 to 3 2 to 5 2 to 7 2 to 9 2 to 12 2 to 15 2 to 18 2 to 22 2 to 25
Monthly Access $30 $50 $70 $90 $100 $120 $140 $140 $170
 
Max Users 2 to 30 2 to 40 2 to 50 2 to 60 2 to 80 2 to 100 2 to 125 2 to 150 2 to 200
Monthly Access $210 $240 $300 $350 $480 $500 $620 $750 $1,000

International Calling Bolt-On.

Calling clients overseas? Add a monthly International Calling Bolt-on. This bolt-on can be added to some or all of your mobile services.

International Calling Bolt-on
Monthly Access
per service
$5/month $10/month $30/month
Included value $20 of international
calls and text
$50 of international
calls and text
$180 of international
calls and text

BlackBerry Bolt-Ons

If you would like to connect to a BlackBerry Plan here are two great options:

Option 1. Available to BlackBerry BES users who have up to 30 users and who want the benefit of extra included value on their Total Business Cap Voice Plan. Option 2. Available to BlackBerry BIS or BES users who generally have five or less BlackBerry users.
Account Level BlackBerry
Tier Monthly Fee Additional Included Value to Optus to Fleet Additional Included Value Optus to Anyone
2 to 5 $200 $100 $100
2 to 10 $380 $190 $190
2 to 15 $540 $270 $270
2 to 30 $1,020 $510 $510
 
Blackberry Plans for your Services
Connection type Charges per service
per month
Included Data
BIS $19.99 Unlimited access to POP3 email plus 512MB of use of the Blackberry Browser or Applications
BES $40.00 Unlimited Blackberry Email and Internet
View Terms & Conditions


Total Business Data Cap (TBDCAP)
Unlimited Optus to Fleet Bolt Ons:
The Total Business Voice Cap Unlimited Optus to Fleet Bolt Ons provide you with unlimited calls from the Optus Mobile Digital Services connected on your Optus Total Business Voice Cap Plan account to other Total Business Voice Cap Optus Digital Mobile services on the same billing account. The Optus Mobile Fair Go™ policy applies. The Total Business Voice Cap Optus to Fleet Bolt On is not available with ‘yes’ Business Rewards or any other rewards. International Calling Bolt Ons: The International Calling Bolt Ons provide a set amount of included value to be used on international calls and international SMS made from Australia, using your Optus GSM Mobile. International Calling Bolt On call rates apply and may be updated at anytime. For current rates see optus.com.au Your ordinary rate plan applies to calls and messages not included in this offer. International Calling Bolt Ons can be cancelled or changed to another International Calling Bolt On at any time. If you cancel this offer before the end of your billing period, any unused portion of the monthly subscription fee will be credited to your account. There is a limit of one change of plan per month.
BlackBerry: TBCAP BlackBerry BES plans include unlimited monthly usage allowance of BlackBerry email and internet browsing through the BlackBerry Internet Browser and/or the BlackBerry Browser and specifically excludes browsing through the Optus Zoo Browser. The ‘yes’ Business BlackBerry BIS plan includes unlimited monthly usage of POP3 BlackBerry email only. Use of the BlackBerry Browser, applications from Optus and Third party applications that require a Data connection are included up to 512MB usage. Excess usage over this limit will be charged at $0.005 per KB. Usage includes both uploads and downloads. Usage of other services will be charged at your agreed rates. International data roaming usage is specifically excluded from the usage allowance. Total Business Cap BlackBerry Service Level: TBCAP BlackBerry monthly fee is charged per service and in addition to your TBCAP plan charge. Total Business Cap BlackBerry Account Level (BES customers only): TBCAP BlackBerry monthly fee is charged to your account dependant on the plan selected and is in addition to your TBCAP plan charge. See page 4 and 5 for full terms and conditions.

Total Business Cap – Voice
Total Business Voice Cap (TBVCAP) Plans:
For technical and commercial reasons not all eligible customers will be able to be connected to a Total Business Voice Cap. Total Business Voice Cap customers are not entitled to ‘yes’ Business Rewards benefits or any other Rewards. General: Offer cannot be combined with other offers or rewards unless stated. Optus supplies these services to you on the terms of Optus Standard Form of Agreement (the Agreement). The agreement is made up of your application, the consumer terms and the service descriptions, standard pricing tables and any relevant appendices and contains full details of the service and the terms and conditions of supply of each service including charging, billing, terms and cancellation. Copies of all documents that make up your Agreement (excluding your application) are available on the Optus website at optus.com.au/standardagreement.
1. Available to eligible, credit approved Optus small or medium business customers as defined by Optus connecting to a Optus Digital Mobile service or Business Phone service on one of the Total Business Voice Cap (TBVCAP) TBVCAP$149, TBVCAP$199, TBVCAP$299, TBVCAP$399, TBVCAP$499, TBVCAP$599, TBVCAP$699, TBVCAP$799, TBVCAP$899, TBVCAP$999, TBVCAP$1,599, TBVCAP$2,099, TBVCAP$2,499, TBVCAP$3,299, TBVCAP$4,299, TBVCAP$5,299, TBVCAP$6,299 and TBVCAP$8,199 Plans. Optus Pre-paid, Satellite, service provider customers, or Corporate customers are not eligible. 2. For TBVCAP Optus Digital Mobile customers, pay the first minimum ‘Cap Plan’ amount worth of standard national voice calls, standard national SMS and MMS, International SMS, standard national video calls, VoiceMail, PTT, national mobile to mobile diversions and calls to 13/1300 and 1800 numbers each monthly billing period and you will receive a set amount of ‘Optus to Fleet’ value and ‘Optus to Anyone’ value per month. You will pay the minimum cap amount per month even if you do not make calls to that value, after which standard rates of your plan will apply. For the part month, you will pay only part of the minimum cap amount and you will also receive only part of the ‘Optus to Fleet’ value and ‘Optus to Anyone’ value. ‘Optus to Fleet’ value includes standard national voice calls, standard national video calls and standard national SMS and MMS made from the TBVCAP Optus Digital Mobile service to another TBVCAP Optus Digital Mobile service that is on the same TBCAP billing account. If you exceed your ‘Optus to Fleet’ in any one billing period, standard rates of your plan will apply for calls and messages unless you have included value remaining in the ‘Optus to Anyone’ value bucket. Standard rates of your plan apply for any call and message types that are not included as part of your plan’s included value. ‘Optus to Anyone’ value includes standard national voice calls, standard national SMS and MMS, International SMS, standard national video calls, VoiceMail, PTT, national mobile to mobile diversions and calls to 13/1300 and 1800 numbers made from the TBVCAP Optus Digital Mobile service. ‘Optus to Fleet’ value and ‘Optus to Anyone’ value excludes 124 YES (937), International Voice Calls, International Roaming, International MMS, International Video Calling, International diversions, Optus Zoo Browsing, Optus Zoo Downloads, Content Packs (unless specified in promotions), Mobile Internet usage, Mobile IM – Instant Messaging, TrueLocal usage, Directory Assistance, Premium SMS and MMS, VOIP services and usage and 19XX services. If you exceed your ‘Optus to Anyone’ value in any one billing period, standard rates of your plan will apply for calls and messages. 3. For TBVCAP Business Phone service customers, pay the first minimum ‘Cap Plan’ amount worth of standard national voice calls, standard local calls and standard calls to Australian GSM Mobile services each monthly billing period. You will pay the minimum cap amount per month even if you do not make calls to that value, after which standard rates of your plan will apply. All calls made from a TBVCAP Business Phone service will be included in your allocated ‘Optus to Anyone’ value. For the part month, you will pay only part of the minimum cap amount and you will also receive only part of the ‘Optus to Anyone’ value. ‘Optus to Anyone’ value includes standard national voice calls, standard local calls and standard calls to Australian GSM Mobile services made from the TBVCAP Business Phone service. ‘Optus to Anyone’ value excludes international calls, 19XX calls, calls to Satellite phones, Directory Assistance, Operator Service calls, Voicemail subscription and retrievals and calls made over another carrier’s network (e.g using an override code). Standard rates apply to these call types. If you exceed your ‘Optus to Anyone’ value in any one billing period, standard rates of your plan will apply for calls. 4. Optus Local and Long Distance Fair Go™ Policy applies. 5.Any unused included value does not rollover into the next month. 6. You must connect a minimum of 2 voice services (of which, 1 must be an Optus Digital Mobile service) to your TBVCAP account and may connect up the maximum number of services permitted for that TBVCAP at any one time. If you do not maintain the minimum number of voice services required, Optus may transfer any remaining service to another plan. 7. You will receive a set amount of equipment credit if you connect to a 12 or 24 month plan. Equipment credit may only be used to purchase handsets and devices from the pre-defined TBVCAP equipment list. Cannot be redeemed for cash, cheque, used towards your call charges or used to offset a cancellation fee, change of plan fee, installation fee or connection fee. TBVCAP voice service equipment credit is only available for mobile hardware. Once the equipment credit has been used, any remaining equipment charges will appear as a charge on your next bill up to a maximum of $500. Hardware purchased in excess of $500 over and above the TBVCAP equipment credit amount must be purchased outright separate from the TBVCAP equipment credit. 8. VoiceMail Bolt On: Upon request, customers may purchase the VoiceMail bolt on for their TBVCAP. The VoiceMail Bolt On is only for VoiceMail usage related to the Optus Digital Mobile services on the TBVCAP account. An extra fee is charged per month to receive unlimited VoiceMail. VoiceMail Bolt On Fees are as follows: TBVCAP$149: $25, TBVCAP$199: $25, TBVCAP$299: $25, TBVCAP$399: $50, TBVCAP$499: $50, TBVCAP$599: $50, TBVCAP$699: $75, TBVCAP$799: $75, TBVCAP$899: $75, TBVCAP$999: $125, TBVCAP$1,599: $125, TBVCAP$2,099: $150, TBVCAP$2,499: $250, TBVCAP$3,299: $250, TBVCAP$4,299: $250, TBVCAP$5,299: $450, TBVCAP$6,299: $450, TBVCAP$8,199: $450. Optus Mobile Fair GoTM Policy applies. If you do not select a VoiceMail Bolt On, voicemail retrievals will be charged at a rate of 30c per 30 seconds. 9. Optus Push to Talk (PTT): To use PTT you must have an Optus compatible handset with the PTT service. The PTT service in only available for use between customers on the Optus GSM network. Message delivery success, message delivery time and call initiation time may be variable. You will incur the daily fee in any 24 hour period, from 3am Sydney EST, that you initiate a PTT call on the service. You will be charged $0.95c per day. Optus Mobile Fair GoTM Policy applies. 10. Text Messages (SMS): Charged at 25c per message sent of up to 160 characters, per recipient. International SMS charged at 50c per message sent of up to 160 characters, per recipient. Message charges may be incurred for up to eight days from the original send date regardless of successful delivery or not. 11. SMS cannot be sent to Satellite customers. 12. Photo Message (MMS): National MMS is charged at 50c per message sent, per recipient. International MMS charged at 75c per message sent, per recipient. Optus Email MMS is charged at 50c per message sent (one message can be sent to multiple recipients). Charges apply regardless of successful delivery or not. If an MMS message is sent to a handset or network that is not Optus MMS enabled or compatible, the message recipient will be sent an SMS directing the customer to go to www.optus.com.au/zoo to view their message. You will still be charged for sending an MMS. 13. Optus Dual Band Service: Refers to our 2100MHz/900MHz Network. Optus dual band handset/device can provide access to 3G services in the Optus dual band coverage area. Optus 3G Services: Refers to our 2100MHz network. Optus 3G handset/device can provide access to 3G services only in the Optus 2G coverage area. Outside these areas, service will fall back to our Optus GSM/GPRS network. For full coverage information, go to optus.com.au/coverage. 14. Video Calling: Only available between video capable handsets within a dual band or 3G coverage area. If you or the other person on the video call move out of the 3G or dual band coverage area, your video call will drop out and you will only have the option to call the person back with a voice call. 15. iPhone Mobile as Modem: Included data excludes tethered modem access unless the Bus iPhone as Modem access is taken. 16. Optus Zoo & MyZooNow: Optus Zoo activation time may take up to 24 hours. Optus will endeavour to provide current, accurate information but makes no guarantee regarding the timely delivery, currency, or accuracy of any information provided to you as part of the Optus Zoo Update service. Content may be suspended, changed, or terminated without notice. Optus is not responsible for third party content, and sites may be subject to change. Additional charges may apply to access and subscription to third party content. Content is tailored for viewing on Optus 3G and may not include all content and features of Internet websites. 17. Diversions: charged at 5.5c per 30 seconds within Australia plus international call rates for overseas. 18. Directory Assistance/1223: charged at 50c per call. 19. 124YES: charged at $1.10 per call plus the standard local call rates. 20. Operator Assistance: charged public network rates plus an airtime surcharge of 11c per 30 seconds (7am-8pm, Mon-Sat) and 5.5c per 30 seconds other times. 21. AutoRoam: available to Optus Digital Mobile services. Must be arranged before going overseas and activation is subject to acceptance by Optus. Optus makes no warranty regarding the quality and availability of coverage or any services. It may take several months for roaming charges to appear on your mobile tax invoice. 22. International Calls: charged at the ‘yes’ International rates. 23. For iPhone users, tethered modem is excluded from your included data value unless you have added the iPhone as Modem Access bolt on. If you are able to access such services, your use of such services will be charged at prevailing rates. 24. For Business Phone you will be required to pay an additional service fee of $20 per line per month in addition to the TBVCAP monthly access fee. Some services, eg. ISDN are not classified as standard local calls. 25. You need to be a preselected Optus Long Distance customer to be eligible for all Local Call Plans (Business Phone). Optus reserves the right to apply higher line rental and local rates if you cancel your long distance service. Most features and services are able to be transferred with your local call service however there may be some exceptions. The Optus Local Direct Business Phone Service allows you to make and receive calls via our network from a telephone located at your premises. The service also allows you access to a range of other telephone services, including a standard telephone number, a directory listing, provision of directory assistance and operator services and other enhanced calling features. In addition to your rights under the consumer terms, you may have certain rights and remedies under the Customer Service Guarantee. See www.acma.gov.au BlackBerry: Any of the Total Business Cap BlackBerry plans may be added to an existing TBCAP Voice service. If you choose one of these plans and you do not have a TBCAP Voice service, for the BlackBerry service you will automatically be charged the BlackBerry default Voice Rate Plan charges if you make a voice call from your BlackBerry device. TBCAP BlackBerry BES plan includes unlimited monthly usage allowance of BlackBerry email and internet browsing through the BlackBerry Internet Browser and/or the BlackBerry Browser and specifically excludes browsing through the Optus Zoo Browser. The ‘yes’ Business BlackBerry BIS plan includes unlimited monthly usage of POP3 BlackBerry email only. Use of the BlackBerry Browser, applications from Optus and Third party applications that require a Data connection are included up to 512MB usage. Excess usage over this limit will be charged at $0.005 per KB. Usage includes both uploads and downloads. International data roaming usage is specifically excluded. Usage of other services will be charged at your agreed rates. International data roaming usage is specifically excluded from the usage allowance. For customers with a Business Enterprise Solution (BES) connection, it is the responsibility of the customer to install, operate and upgrade the appropriate software and/or server. Customers must establish and maintain the connection to the mail platform and the Internet and ensure implementing the appropriate security polices. 1. Total Business Cap BlackBerry Service Level: TBCAP BlackBerry monthly fee is charged per service and in addition to your TBCAP plan charge. 2. Total Business Cap BlackBerry Account Level (BES customers only): TBCAP BlackBerry monthly fee is charged to your account dependant on the plan selected and is in addition to your TBCAP plan charge. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of and trademarks or registered trademarks of Research In Motion Limited - used by permission.
12 Month Plan: If your TBVCAP is changed onto another Optus plan, disconnected for any reason or you switch carriers within your agreed contract term of 12 months, you will be required to pay the following amounts plus any remaining handset payment amount: For termination between months 0-6, $660 for TBVCAP$149, $900 for TBVCAP$199, $1,080 for TBVCAP$299, $1,400 for TBVCAP$399, $1,840 for TBVCAP$499, $2,290 for TBVCAP$599, $2,590 for TBVCAP$699, $3,130 for TBVCAP $799, $3,550 for TBVCAP $899, $3,840 for TBVCAP $999, $5,630 for TBVCAP $1,599, $7,110 for TBVCAP $2,099, $8,280 for TBVCAP $2,499, $11,020 for TBVCAP $3,299, $13,500 for TBVCAP $4,299, $16,820 for TBVCAP $5,299, $20,140 for TBVCAP $6,299 and $26,060 for TBVCAP $8,199 (‘Initial Termination Fee’). And for terminations between months 7-12 an amount in accordance with the following calculation: for months 7-9, 70% of the Initial Termination Fee; for months 10-12, 40% of the Initial Termination Fee. Minimum total cost over 12 months is $1,788 for TBVCAP$149, $2,388 for TBVCAP $199, $3,588 for TBVCAP $299, $4,788 for TBVCAP $399, $5,988 for TBVCAP $499, $7,188 for TBVCAP $599, $8,388 for TBVCAP $699, $9,588 for TBVCAP $799, $10,788 for TBVCAP $899, $11,988 for TBVCAP $999, $19,188 for TBVCAP $1,599, $25,188 for TBVCAP $2,099, $29,988 for TBVCAP $2,499, $39,588 for TBVCAP $3,299, $51,588 for TBVCAP $4,299, $63,588 for TBVCAP $5,299, $75,588 for TBVCAP $6,299, $98,388 for TBVCAP $8,199 plus the cost of any additional handset, device or accessory if any.
24 Month Plans: If your TBVCAP is changed onto another Optus plan, disconnected for any reason or you switch carriers within your agreed contract term of 24 months, you will be required to pay the following amounts plus any remaining handset payment amount: For termination between months 0-12, $1,650 for TBVCAP$149, $2,260 for TBVCAP$199, $2,710 for TBVCAP$299, $3,510 for TBVCAP$399, $4,610 for TBVCAP$499, $5,730 for TBVCAP$599, $6,480 for TBVCAP$699, $7,820 for TBVCAP $799, $8,870 for TBVCAP $899, $9,600 for TBVCAP $999, $14,080 for TBVCAP $1,599, $17,780 for TBVCAP $2,099, $20,700 for TBVCAP $2,499, $27,540 for TBVCAP $3,299, $33,740 for TBVCAP $4,299, $42,040 for TBVCAP $5,299, $50,340 for TBVCAP $6,299 and $65,140 for TBVCAP $8,199 (‘Initial Termination Fee’). And for terminations between months 13-24 an amount in accordance with the following calculation: for months 13-15, 80% of the Initial Termination Fee; for months 16-18, 60% of the Initial Termination Fee; for months 19-21, 40% of the Initial Termination Fee; for months 22-24, 20% of the Initial Termination Fee. Minimum total cost over 24 months is $3,576 for TBVCAP$149, $4,776 for TBVCAP $199, $7,176 for TBVCAP $299, $9,576 for TBCAP $399, $11,976 for TBCAP $499, $14,376 for TBCAP $599, $16,776 for TBVCAP $699, $19,176 for TBVCAP $799, $21,576 for TBVCAP $899, $23,976 for TBVCAP $999, $38,376 for TBVCAP $1,599, $50,376 for TBVCAP $2,099, $59,976 for TBVCAP $2,499, $79,176 for TBVCAP $3,299, $103,176 for TBVCAP $4,299, $127,176 for TBVCAP $5,299, $151,176 for TBVCAP $6,299, $196,776 for TBVCAP $8,199 plus the cost of any additional handset, device or accessory if any.
Paper Invoice Fee: Online billing will be phased in over time and may not be available to you immediately. If we have advised you that online billing is available to you and you still choose to have a paper bill posted to you, you will be charged a paper invoice fee of $2.20. If online billing is not available to you, we won’t charge you the fee. Optus will advise you of the availability of online billing before any fee is charged. For further information please see optus.com.au/aboutmyaccount.
Credit Card Fee: If you use a credit, charge or debit card to pay your bill, a 1% fee (inc. GST) will be charged. This payment processing fee will be shown on your Optus bill after the payment has been processed. Exemptions may apply.

Total Business Cap – Data
Total Business Data Cap (TBDCAP) Plans:
For technical and commercial reasons not all eligible customers will be able to be connected to a Total Business Data Cap. Total Business Data Cap customers are not entitled to ‘yes’ Business Rewards benefits or any other Rewards. General: Offer cannot be combined with other offers or rewards unless stated. Optus supplies these services to you on the terms of Optus Standard Form of Agreement (the Agreement). The agreement is made up of your application, the consumer terms and the service descriptions, standard pricing tables and any relevant appendices and contains full details of the service and the terms and conditions of supply of each service including charging, billing, terms and cancellation. Copies of all documents that make up your Agreement (excluding your application) are available on the Optus website at optus.com.au/standardagreement 1. Available to eligible, credit approved Optus small or medium business customers as defined by Optus connecting to a Optus Digital Mobile Data service, Optus Wireless Broadband service or Optus Direct Broadband (DSLD) service on one of the TBDCAP$60, TBDCAP$100, TBDCAP$150, TBDCAP$200, TBDCAP$300, TBDCAP$400, TBDCAP$500, TBDCAP$600, TBDCAP$700, TBDCAP$1,000, TBDCAP$1,200, TBDCAP$1,900, TBDCAP$2,500 Plans. Optus Pre-paid, Satellite, service provider customers, or Corporate customers are not eligible. 2. Pay the first minimum ‘Cap Plan’ amount worth of standard data usage each monthly billing period and you will receive a set amount of included data per month. You will pay the minimum cap amount per month even if you do not use data to that value, after which standard rates of your plan will apply. For the part month, you will pay only part of the minimum cap amount and you will also receive only part of the included data value. Included data value excludes data used while roaming internationally and all call, message and services types including third party content and applications. 3. Data usage will be counted in kilobytes, where 1024KB = 1MB and includes both uploads and downloads. If you exceed your plans included monthly data allowance, excess usage will be charged at $0.15 per MB or part thereof. 4. Any unused included data value does not rollover into the next month. 5. You must connect a minimum of 2 data services to your TBDCAP account and may connect up the maximum number of services permitted for that TBDCAP at any one time. If you do not maintain the minimum number of data services required, Optus may transfer any remaining service to another plan. 6. You will receive a set amount of equipment credit per month if you connect to a 12 or 24 month plan. Equipment credit may only be used to purchase handsets and devices from the pre-defined TBDCAP equipment list. Cannot be redeemed for cash, cheque, or used towards your call charges. Equipment credit cannot be used to offset a cancellation fee, change of plan fee, installation fee or connection fee. Once the equipment credit has been used, any remaining equipment charges will appear as a charge on your next bill up to a maximum of $500. Hardware purchased in excess of $500 over and above the TBDCAP equipment credit amount must be purchased outright separate from the TBDCAP equipment credit.

Optus Wireless Broadband: The Optus Wireless Broadband service is supplied in accordance with the terms of the Optus Wireless Broadband Standard Form of Agreement. You must comply with these terms including our Acceptable Use Policy when using the service. Eligibility: The service is only available to customers within the Optus Dual Band (2100/900 MHz) coverage areas and is subject to network availability, refer to optus. com.au/coverage For technical and commercial reasons not all locations can receive Optus services and it is not available in NT or TAS. The service is only available for use with an Optus supplied SIM card and Optus supplied or Optus approved BYO wireless data device. A $9.95 modem delivery fee may apply if the modem is delivered. You are able to obtain an indication of your megabyte usage via the client application or on the online usage feature in member services. Use of the Service: If the supplied SIM card is used in an alternate device (such as a different Optus Wireless Device or in an Optus mobile phone) then such usage will count towards your plan’s data allowance. Optus Wireless Broadband plans may only be used as a data plan. Speed: Many factors affect speeds such as your distance from the mobile tower, the capacity and load of the mobile tower, which bearer you are currently using (GSM, 3G/HSPA), your hardware and software, the source of your download, and general internet traffic. The service is subject to network availability. Broadband speeds not available in GSM-only coverage areas. Refer to optus.com.au/coverage for coverage and speed information. ‘yes’ Coverage Commitment: The ‘yes’ Coverage Commitment applies for a period of 7 days from date of activation. For more details visit optus.com.au/standardagreements. International roaming: International roaming is available by contacting us on 133 343. For a complete list of destinations and roaming partners, visit www.optus.com.au/roamingpartners. International data usage is not included in your pricing plan data allowance and additional charges apply and may be varied at any time. For complete product details and PC requirements go to optus.com.au/businesswireless.
Business Broadband (DSLD): By Signing up for Optus DSLD, you agree to be bound by our Terms and Conditions and Acceptable Use Policy. The Optus DSLD service is supplied in accordance with the terms of the Optus DSLD Standard Form of Agreement and Acceptable Use Policy available at www.optus.com.au/standardagreement. Optus DSLD is a Broadband Internet service and provides access to the Internet and related services. The service provides constant connection to the Internet. You consent to us contacting you in relation to the service by emailing you at your primary email address. We may also notify you of any changes to the service on the Optus website or the Optus customer portal. We may elect to provide you with access to the service via an alternative access method. If we choose to change your method of access to the service we will notify you of any substantial changes to the service and changes to the terms and conditions on which we provide the service to you. We may also modify aspects of the service and the delivery of the service to you. Optus services are not available in all areas or in NT and TAS. For technical and commercial reasons, not all properties can receive Optus services. To connect to the Optus DSLD service you must have an access line that is connected to the Optus Local Access Direct Service and be the account holder of the access line to be used to connect to the Service. You must also meet all of the minimum system requirements and have all required equipment installed. You must ensure that the software you use with the service is properly licensed. Subject to the agreement, you must not resell, share or otherwise distribute the service to a third party. Speed: Speeds are based on network testing. Maximum speed is 20Mbps. About 70% of Optus Direct customers on the DSLD network can typically access speeds of over 5Mbps. Actual speeds may be sower as many factors affect speed such as internet traffic, your line condition, your hardware and software, the source of the download and your location. We may monitor your account to ensure you are complying with the agreement. We will investigate misuse of the service. If we find that you have misused the service we may recover from you any costs of investigating the misuse and any compensation we are required to pay to another user as a result of your misuse. You are able to obtain an indication of your usage via the client application or on the on-line usage feature in member services. To check for your system requirements and modem compatibility visit www.optus.com.au/businessdslsetup. If you have a Back-to-Base alarm system (or other hard-wired monitoring system) or a PABX (or similar phone system) or four or more telephone devices are connected on the same line as your Optus DSLD service then you’ll need to ensure with the provider of that service it is compatible with the Optus DSLD service (perhaps through the installation of an Approved Central Filter) at your own expense. Optus DSLD Customer Service will only assist with connection to a single computer and modem. Connection to multiple computers or a LAN is permitted, but is your own responsibility and expense. Until Optus successfully installs your service, we cannot guarantee that Optus DSLD can be installed at your address.
12 Month Plans: If your TBDCAP is changed onto another Optus plan, disconnected for any reason or you switch carriers within your agreed contract term of 12 months, you will be required to pay the following amounts plus any remaining handset payment amount: For termination between months 0-6, $230 for TBDCAP$60, $440 for TBDCAP$100, $660 for TBDCAP$150, $880 for TBDCAP$200, $1,310 for TBDCAP$300, $1,750 for TBDCAP$400, $2,190 for TBDCAP$500, $2,720 for TBDCAP $600, $3,240 for TBDCAP $700, $4,380 for TBDCAP $1,000, $5,430 for TBDCAP $1,200, $8,230 for TBDCAP $1,900, $10,950 for TBDCAP $2,500 (‘Initial Termination Fee’). And for terminations between months 7-12 an amount in accordance with the following calculation: for months 7-9, 70% of the Initial Termination Fee; for months 10-12, 40% of the Initial Termination Fee. Minimum total cost over 12 months is $720 for TBCAP$60, $1,200 for TBDCAP $100, $1,800 for TBDCAP $150, $2,400 for TBDCAP $200, $3,600 for TBDCAP $300, $4,800 for TBDCAP $400, $6,000 for TBDCAP $500, $7,200 for TBDCAP $600, $8,400 for TBDCAP $700, $12,000 for TBDCAP $1,000, $14,400 for TBDCAP $1,200, $22,800 for TBDCAP $1,900, $30,000 for TBDCAP $2,500 plus the cost of any additional handset, device or accessory if any.
24 Month Plans: If your TBDCAP is changed onto another Optus plan, disconnected for any reason or you switch carriers within your agreed contract term of 24 months, you will be required to pay the following amounts plus any remaining handset payment amount: For termination between months 0-12, $565 for TBDCAP$60, $1,095 for TBDCAP$100, $1,640 for TBDCAP$150, $2,190 for TBDCAP$200, $3,280 for TBDCAP$300, $4,380 for TBDCAP$400, $5,470 for TBDCAP$500, $6,790 for TBDCAP $600, $8,100 for TBDCAP $700, $10,945 for TBDCAP $1,000, $13,575 for TBDCAP $1,200, $20,580 for TBDCAP $1,900, $27,370 for TBDCAP $2,500 (‘Initial Termination Fee’). And for terminations between months 13-24 an amount in accordance with the following calculation: for months 13-15, 80% of the Initial Termination Fee; for months 16-18, 60% of the Initial Termination Fee; for months 19-21, 40% of the Initial Termination Fee; for months 22-24, 20% of the Initial Termination Fee. Minimum total cost over 24 months is $1,440 for TBCAP$60, $2,400 for TBDCAP $100, $3,600 for TBDCAP $150, $4,800 for TBDCAP $200, $7,200 for TBDCAP $300, $9,600 for TBDCAP $400, $12,000 for TBDCAP $500, $14,400 for TBDCAP $600, $16,800 for TBDCAP $700, $24,000 for TBDCAP $1,000, $28,800 for TBDCAP $1,200, $45,600 for TBDCAP $1,900, $60,000 for TBDCAP $2,500 plus the cost of any additional handset, device or accessory if any.
Paper Invoice Fee: Online billing will be phased in over time and may not be available to you immediately. If we have advised you that online billing is available to you and you still choose to have a paper bill posted to you, you will be charged a paper invoice fee of $2.20. If online billing is not available to you, we won’t charge you the fee. Optus will advise you of the availability of online billing before any fee is charged. For further information please see optus.com.au/aboutmyaccount. Credit Card Fee: If you use a credit, charge or debit card to pay your bill, a 1% fee (inc. GST) will be charged. This payment processing fee will be shown on your Optus bill after the payment has been processed. Exemptions may apply.

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