Let your customers call you either free of charge or for the cost of a local
call.
Explore the Optus Business Inbound Services range of practical and highly
efficient telephone services
Features & Benefits
Optus Access 13 and 1300 - Customers can call your business from anywhere in Australia, for the cost of a local call†. You also receive the first 15 minutes free on local calls.
Free Calls 1800 - Have customers call your business from anywhere in Australia, for FREE†.
Global Free Access – Have customers call you from around the world at no cost to them.
Inbound Number Portality – Keep your current number but
still move to Optus and take advantage of our customised call packages
Capture voice or fax messages when you’re busy or closed
Save time by directing customers calls to your closest office in
Australia
Reduce waiting times by automatically directing inbound calls to available
staff and spreading workload evenly amongst your team.
† Customers calling from a mobile phone will be charged at the customer's applicable mobile carrier rates
How to Buy
 |
Call 1300 300 444 |
View Terms and Conditions
* Up to three answering points allowed.
** Mobile rates apply to calls originating from or terminating at a mobile
number. MobileSat calls are charged at $1.65 a minute, plus a 16.5¢ connection
fee.
Please note: The number portability fee is only applicable when you switch your
existing 1800 or 1300 number to Optus from another carrier. Prices quoted are
GST inclusive.
1. A connection fee applies per call - 5.5¢ for local
calls, 16.5¢ for all other calls.
2. No connection fee is charged for local calls to a 1300 number.
3. Up to three answering points allowed for Free Calls 1800, Local Calls
1300 and International Free Calls.
4. Mobile rates apply to calls originating from or terminating at a mobile
number. MobileSat calls are charged at $1.65 per minute, plus a 16.5¢
connection fee.
5. Calls terminating to Inbound Services VoiceMail are charged at 24¢ a
minute, plus a 16.5¢ connection fee. Retrieval of Inbound Services VoiceMail
message(s) is charged at the cost of a local call. Retrieval from a mobile
phone is charged as per local rates, specified in the mobile rate plan.
6. International Free Calls rates are charged per call from originating
country. All calls subject to a 16.5¢ connection fee.
7. Calls are charged by the second until you reach the Inbound Services
cap. The Inbound Services cap is the maximum that you will pay for a call of up
to 20 minutes. If the call ends before the Inbound Services cap, you only pay
for the time used, plus the connection fee. If the call exceeds the Inbound
Services call length of 20 minutes, the per minute rate will start again from
that time.
8. The Inbound Services cap applies to national calls and calls
originating or terminating at a mobile phone for Free Calls 1800 and Local
Calls 1300 services.
9. All prices quoted include GST, unless otherwise stated. Pricing and
information correct as at 1 February 2008. Prices subject to change without
notice.