Activating online is easy. All you need is a few minutes to complete the
form below, and the following items:
- Your new SIM Card number
- Your new service number
- Your order number
Note: If you are transferring your mobile number from another provider outside business hours, your service will remain active with your exiting provider until the next business day. Mobile transfers are processed Mondays - Fridays 9am - 5.30pm (AEST) will be completed within 4 hours.
If you are an existing Optus customer and have a web account, please login to My Account to proceed with your activation.